Telephone Interpreting Commonly Asked Questions

Whether you need to communicate with a patient or client, train a bilingual staff member, or negotiate a business deal with an overseas partner, A2I can help break the language barrier with professional and cost-effective interpretation and translation services.

Many questions arise in the interpretation industry regarding telephone interpreting. The following questions are beneficial for interpreters, language companies, and service providers who wish to learn more about telephone interpreting, as well as its potential benefits and limitations.

What is telephone interpreting?

Telephone interpreting is a service that connects human interpreters via telephone to individuals who wish to speak to each other but do not share a common language. Most often, telephone interpreting is performed in the consecutive mode. This means that the interpreter listens to each utterance first and then proceeds to render it into the other language, as opposed to speaking and listening simultaneously.

Who performs telephone interpretation services?

Access 2 Interpreters offers both Scheduled and Instantaneous Telephone Interpretation Services. A2I provides Telephone Interpretation Services in over 180 languages and Translation Services in over 50 languages nationwide.

When is telephone interpreting preferable to face-to-face interpreting?

Telephone interpreting is preferable to face-to-face interpreting in the following situations:

  1. When both parties are already communicating via telephone. Face-to-face interpreting is not a practical option when the primary interaction is taking place via telephone, so telephone interpreting is advisable in these cases.
  2. When trained interpreters are not available in person. When it comes to choosing among the patient’s family member, friend, an untrained bilingual staff member, or a telephone interpreting service, it is usually preferable to choose the interpreting service

Access 2 Interpreters provides services to private and public-sector clients throughout Ohio and across the U.S. We are proud to specialize in telephone interpretation!


Arabic Medical Translation Challenges

Access 2 Interpreters is a translation services company offering document translation, transcription, and voiceover translation services. A2I understands that not all translations are equally the same and that some topics or languages may be especially difficult, including Arabic medical translation.

Arabic medical translators work with content that is not only challenging but also complicated. The American Translators Association recently held a webinar specifically related to the challenges faced by Arabic medical translators and how to overcome such challenges.

At Access 2 Interpreters, our professional Arabic translators will allow you to have a seamless transition and allow for the best translation, even when it comes to Arabic translation.
For a Translator to overcome common challenges in the Arabic language they can:

1.  Learn and understand various challenges related to medical texts.

2.  Determine methods for producing accurate translations.

4.  Effectively use search techniques to find reliable primary resources.

5.  Verify the correct use of terms and expressions.

6.  Look for common errors and understand how to fix them.

 

Arabic medical translations must be performed by highly-skilled and experienced translators who have a thorough understanding of the language. At A2I we pride ourselves in creating the most vigorous screening and training program for interpreters and translators in Central Ohio.

Access 2 Interpreters maintains a separate education department known as the “Access Academy.” Access Academy is staffed by professional educators, linguists, Medical Doctors, and Juris Doctors who train our interpreters and translators in the Interpreter Code of Ethics and industry-specific terminology.

If you are looking for an interpretation or translation company in Columbus, contact Access 2 Interpreters to learn what separates us from the competition.