Video Remote Interpretation (VRI) and Audio-Only Interpretation



Video Remote Interpretation (VRI) and Audio-Only Interpretation

We offer Video Remote Interpreting (VRI) Services in both the Spanish language and American Sign Language (ASL) 24 hours a day, 7 days a week, 365 days a year. Thirty-three additional languages, covering 98% of all U.S. language requests, are available Monday through Friday 8 a.m. to 11 p.m. EST.

We also offer Audio-Only Interpretation Services in over 240 languages 24 hours a day, 7 days a week, 365 days a year. Users can connect to a video interpreter in less than 2 minutes, and connections to Audio-only interpreters are made within 30 seconds after the request is initiated.

Our VRI and Audio-only Services may be accessed by downloading the application to an Apple iPad or through a web browser on a PC or Android device. Users will be prompted once to enter an assigned authentication code and the name of the device. After the initial application is installed, users will have full access to VRI Services and will have simple, intuitive one-touch access to an interpreter of their choice. The Apple iPad app or PC/Android web interface can also immediately access an Audio-only interpreter at the user’s discretion.

Qualifications of Interpreters

  • A2I interpreters undergo a multi-step selection and training process
  • A2I interpreters are required to complete an intensive mandatory training and participate in continuing education courses quarterly
  • All A2I interpreters are required to provide complete documentation, including background checks, drug tests, and immunization records, before they can accept interpretation assignments

Why Us?

Our dedication to educating our interpreters, the qualifications of our administrative staff, and our technological capabilities guarantees the quality of our services.

Languages & Dialects We Offer for Video Remote Interpretation

Albanian
American Sign
Language
Arabic
Armenian
Bengali
Burmese
Cantonese
French
German
Greek
Haitian Creole
Hebrew
Hindi
Hmong
Italian
Japanese
Karen
Khmer
Korean
Laotian
Lithuanian
Malay
Mandarin
Nepali
Polish
Portuguese
Punjabi
Romanian
Russian
Somali
Spanish
Tagalog
Turkish
Vietnamese