Administrative Positions

We currently have the following positions available. All positions will require that you live in the Columbus area and that you submit to a background check and drug screening. If you are interested, please send your resume to hr@access2interpreters.com and put the position you are applying for, in the subject line.

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Quality Control Scheduler/Dispatcher 3 p.m. to 11 p.m.

We are looking for a Dispatcher/Scheduler to work with our Interpreters who are dispatched/scheduled to help people in need of Interpretation services in Hospitals, Courts, Schools and Social Service Agencies.

We want someone who

  • Has a keen eye for detail and an eagerness to learn
  • Is flexible and can keep up in a fast-paced environment
  • Is a team player
  • Takes initiative and can multi-task
  • Communicates professionally and efficiently in person and over the phone

If this feels like the position for you, please respond a detailed resume complete with education, previous work experience, and references. We are an EOE.

Responsibilities and Duties

Upon hire, our candidate will

  • Manage a high volume of phone calls
  • Schedule multilingual interpreters for assignments
  • Conduct inspections and ensure quality control
  • Collect, enter, and analyze data
  • Submit reports
  • Monitor and review progress and accuracy
  • Complete a background check and pass a drug screen

Qualifications and Skills

We need someone who

  • Has a high school diploma and customer service/dispatch experience
  • Types at least 35 WPM and possesses intermediate computer skills (TEST MAY BE ADMINISTERED)
  • Is proficient in Microsoft Excel (TEST MAY BE ADMINISTERED)

 

Apply Below

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Dispatcher for Call Center, Part Time 3rd Shift

We are looking for a Dispatcher to work with our Interpreters who are dispatched to help people in need of Interpretation services in Hospitals, Courts, Schools and Social Service Agencies.

Requirements of the Dispatcher

  •  Dispatch experience preferred
  •  Position contingent upon clean background check and drug test
  •  Must have high attention to detail and be a good at multi-tasking
  •  Must have the ability to sit and focus for long periods of time
  •  Ability to think on your feet and make quick decisions
  •  Ability to communicate professionally and efficiently in person and over the phone
  •  Advanced computer skills (must be proficient in Microsoft Excel test administered)

Responsibilities of the Dispatcher

  •  Manage inbound phone calls and customer requests
  •  Dispatch multilingual interpreters to assignments
  •  Monitor progress of assignments
  •  Ensure quality standards are maintained according to Company requirements
  •  Conduct quality inspections
  •  Collect, enter and analyze data, and submit reports based on the data collected
  •  Monitor and review personal work progress and accuracy

 

Apply Below

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Join Our Team!

Education (please select the highest degree completed)

Attach Resume (Upload a Word or PDF File)