Administrative Position

We currently have the following positions available. All positions will require that you live in the Columbus area and that you submit to a background check and drug screening. If you are interested, please send your resume to hr@access2interpreters.com and put the position you are applying for, in the subject line.

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Quality Control Scheduler/Dispatcher 3 p.m. to 11 p.m.

We are looking for a Dispatcher/Scheduler to work with our Interpreters who are dispatched/scheduled to help people in need of Interpretation services in Hospitals, Courts, Schools and Social Service Agencies.

We want someone who

• Has a keen eye for detail and an eagerness to learn
• Is flexible and can keep up in a fast-paced environment
• Is a team player
• Takes initiative and can multi-task
• Communicates professionally and efficiently in person and over the phone

If this feels like the position for you, please respond a detailed resume complete with education, previous work experience, and references. We are an EOE.

Responsibilities and Duties

Upon hire, our candidate will

• Manage a high volume of phone calls
• Schedule multilingual interpreters for assignments
• Conduct inspections and ensure quality control
• Collect, enter, and analyze data
• Submit reports
• Monitor and review progress and accuracy
• Complete a background check and pass a drug screen

Qualifications and Skills

We need someone who

• Has a high school diploma and customer service/dispatch experience
• Types at least 35 WPM and possesses intermediate computer skills (TEST MAY BE ADMINISTERED)
• Is proficient in Microsoft Excel (TEST MAY BE ADMINISTERED)

Apply Below

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Dispatcher for Call Center, Part Time 3rd Shift

We are looking for a Dispatcher to work with our Interpreters who are dispatched to help people in need of Interpretation services in Hospitals, Courts, Schools and Social Service Agencies.

Requirements of the Dispatcher

•  Dispatch experience preferred
•  Position contingent upon clean background check and drug test
•  Must have high attention to detail and be a good at multi-tasking
•  Must have the ability to sit and focus for long periods of time
•  Ability to think on your feet and make quick decisions
•  Ability to communicate professionally and efficiently in person and over the phone
•  Advanced computer skills (must be proficient in Microsoft Excel test administered)

Responsibilities of the Dispatcher

•  Manage inbound phone calls and customer requests
•  Dispatch multilingual interpreters to assignments
•  Monitor progress of assignments
•  Ensure quality standards are maintained according to Company requirements
•  Conduct quality inspections
•  Collect, enter and analyze data, and submit reports based on the data collected
•  Monitor and review personal work progress and accuracy

Apply Below

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Join Our Team!