Category: News

Join us for Podcast #10

The one with Mireya Perez, Brand the Interpreter podcast creator and host, who will inspire you to dream big and make you rewatch the Friends episode #18 from season 7, “The One with Joey’s Award”.

This half-hour conversation between Yulia Speroff and Mireya Perez has the potential to shape your outlook on life and interpreting.

Tune in to learn:

• What an impostor syndrome is and how to go around it fulfilling your out-of-the-box ideas
• What are the prerequisites of a successful project
• Why a unified effort is necessary for establishing an entire undivided system of language access

Mireya will highlight the impressive workshops and training sessions she attended at the 23rd Annual CHIA Conference in San Diego, CA and share details on promoting her podcast via social network algorithms.

If you are curious to know how Grammy, Soapy and, possibly, “Interpy” awards are related, do not miss a laid-back and funny, yet informative and entertaining podcast episode #10.

Trust us, it is worth listening to.

Listen To Podcast Episode #10 Now!

The one where Eliana, Esther and Amy show how three bright minds can dig to the bottom of the language access wellspring full of roadblocks and uncertainties to find out ways to overcome them once and for all.

You don’t want to miss this conversation!

Amy and Esther shared their work on the research involving the voices of medical interpreters, physicians, pediatric practitioners and the language access management team. Our guests discussed their recent contributions to Just. Journal of Language Rights and Minorities issued by the University of Valencia, Spain ( here is the link to their website https://ojs.uv.es/index.php/JUST/index )

• Why is it wrong to perceive translation as a magic wand?
• How to use machine translation appropriately? Which puzzle piece is constantly being lost when using CAT tools?
• What is the cause of chaos in language access nowadays?
• How did Swedish social work practices reveal the spectrum of issues faced by migrant populations?
• What is “translational science” and how to apply it to convert lessons learned into policies established?

By listening to episode #9 of STC Podcast you will find out about the solutions Amy and Esther offer to all these problems and see the light at the end of the language access tunnel.

If you are an advocate or an ally of communication equity, tune in to get plenty of insights and feel inspired by their priceless work aimed at debunking myths within the language industry.

Listen To Podcast Episode #9 Now!

Being an interpreter is one of the most rewarding career paths out there. You get to help people, learn about new cultures, and make a difference. Whether you’re helping a business deal go through, or making sure a patient understands a doctor, interpreters are extremely important. However, not many people understand how much work goes into becoming an interpreter, or what the job truly entails. But with demand for professional interpreters on the rise, it may be time to learn more about what it takes to become an interpreter.

Education and Affinity

To be a professional interpreter, it all starts at school. You need a knack for language and the desire to pursue it. Typically, professional interpreters need at least a Bachelor’s Degree to practice. Fortunately, many universities offer courses that teach important language skills to prepare you for the field of interpretation. However, a Bachelor’s Degree isn’t all you’ll need. In addition to native level proficiency in your first language, you need to be adept and experienced in any language you’re interpreting. Being able to read and write in a language is one thing, but acting as an interpreter in real-time is very different. You need to be able to understand native accents, and comprehend when the language is spoken at conventional speed.

Specializations

Once you’ve become adept in at least two languages, it’s time to pick a specialty. Whether you’re working in conference rooms or courtrooms, every field has its own very specific lexicon and it’s important to understand it. There are many industries that rely heavily on interpreters, sometimes in life or death situations. Healthcare, emergency services, schools, and more employ interpreters on a daily basis and they all have field-specific jargon. Consider where your interests lie and focus on them. 

Certifications

Many fields such as healthcare and law enforcement require further certification to become an interpreter. It is paramount that you get these certifications and keep them up to date. Once you’ve gotten the proper accreditation, you’re ready to work!

Additional Skills

While it takes a degree and a variety of certifications to become a professional interpreter, there are several other skills that are important to have. You need organizational skills, the ability to take notes, lead a session, and interpret a variety of topics. You need to understand the legal obligations of interpreters, and what your role will be daily. Professional interpretation isn’t for everyone, but those that do it are talented and dedicated to their craft. 

Interpreters work in a wide variety of settings and fields, from hospitals to courtrooms. There are several qualifications needed to become a professional interpreter, but it all starts with a love of language. Lots of people can speak a different language, but few can interpret or translate in real-time. At Access 2 Interpreters, we are dedicated to providing certified, professional interpretation and translation services to Ohio and across the United States. We are continuously recruiting interpreters and translators to expand our business and meet the needs of our clients. Any candidate we consider undergoes a rigorous multi-step interview process that tests their language proficiency by experts on staff and an additional third party. We know how quickly the needs of the industry can change, so we are constantly updating and growing our services to reflect that. 

We are so dedicated to properly trained and qualified candidates that we developed our own education department called Access Academy. The Academy is focused on the training and education of all interpreters and translators who we subcontract, consisting of training in ethics, legal and medical terminology, and more. This ensures that you get the best interpretation and translation services possible. If you’re interested in a career of interpretation and translation, or if you’re interested in working with us, visit our website to find out more!

Professional medical interpretation services are critical to health care facilities. According to the United State Census, 21.6 percent of Americans speak a language other than English at home. That means that one in five patients may speak a different language, which can make treatment extremely challenging. Medical lexicon is notoriously complicated, and it needs to be fully understood. If a doctor is trying to explain a complex medical procedure to a limited English speaking patient, deadly complications may occur. It’s extremely important to have interpretations available as a medical provider, and no one will appreciate it more than your patients. 

1. They will feel understood– Living in a country where you don’t speak the primary language can be difficult, but it can be even harder if you need to seek medical care. Being injured or sick is already a scary experience, and can be that much more so if you don’t understand what’s being said to you. Speaking with a professional medical interpreter face-to-face can make patients more comfortable with the entire process, and ensures they understand what’s going on. At Access 2 Interpreters, we provide Face-to-Face, on site Interpretation Services in over 70 languages, so your patients are heard.
2. They can provide more accurate information– Trying to diagnose a patient who speaks little to no English can be extremely difficult. While this may be made easier if the patient is accompanied by a friend or family member who speaks English more fluently, they often don’t know how to translate medical jargon. Furthermore, it may be a private matter that the patient does not want to discuss with someone close to them. A professional medical interpreter is key to fully conveying the nuances of different medical procedures, and providing unbiased and accurate information. At Access 2 Interpreters, we understand the need for empathy, confidentiality and professionalism in interpretation and translation. Our interpreters are extensively trained in the Canon of Ethics and Conduct for Court Interpreters, the Code of Ethics and Standards of Practice in Healthcare, and HIPAA, so patients can feel safe speaking with them.
3. They’re less at risk– A limited English speaker seeking medical help without a proper interpretation is at a significantly higher risk of misdiagnosis. Having a professional medical interpreter can limit the potential complications that come with diagnosing a patient a doctor cannot directly communicate with. A professional interpreter can also ensure that the patient is able to give a complete and comprehensive medical history, and avoid bad interactions with treatments.  At Access 2 Interpreters, our trained interpreters are experts in medical, legal and social services terminology, so they can convey exactly what the patient is feeling, and what the doctor intends to do.

Professional medical interpreters are absolutely crucial to medical providers. From making their patients comfortable with procedures, to getting the right information clearly, medical interpreters save lives. At Access 2 Interpreters, our experts are trained to deal with a variety of different situations, from medical emergencies to legal disputes and social services issues. We offer face-to-face interpretation services in over 70 languages, and Video Remote Interpreting in both Spanish and American Sign Language, 24 hours a day, seven days a week. In the event of an emergency, we can have a HIPAA qualified interpreter at your location within 40 minutes. At Access 2 Interpreters, we understand how important it is to communicate, and we make every effort to meet your interpretation and translation needs. 

If you’re interested in learning more about our seminars, interpretation or translation services, call us at (614) 221-1414 or send an email to info@access2interpreters.com.

Working with an interpreter is becoming more and more commonplace in business, but if you’ve never done it before you may not know what to expect. It’s a unique experience, a three-way conversation between two people, with the interpreter acting as a medium through which communication passes. Interpreters are talented professionals, but there are ways to make the entire experience more effective. From clear communication to established expectations, we’ve gathered the best tips for working with an interpreter. 

1. Brief the interpreter– Before you start interpretation, it’s critical to give the interpreter a rundown of essential information. In order to provide the best service possible, interpreters need to know important people involved, key terminology, and what’s expected of them. Interpretation is an incredibly difficult job, and it’s made even harder if they’re asked to convey a very specific or technical term for which there is no direct translation.
2. Speak directly to the non-English speaker– Remember that the interpreter is there to facilitate the conversation, not to be a part of it. Speak directly to your counterpart, show interest and stay engaged. Even if you can’t understand what’s being said, eye contact goes a long way in building trust and rapport. 
3. Speak in short, complete segments– Interpreting in real-time can be a unique challenge because many languages do not have word for word translations to English. In order to ensure the best interpretation, speak in short sentences and try to express complete thoughts. Often interpreters will need to restructure a sentence in order for it to make sense, and that becomes significantly more difficult if they don’t have all the information. 
4. Avoid using unnecessary idioms, metaphors, jargon and technical language- There are certain terms and phrases that present unique challenges to interpreters. For example, Idioms are inherently difficult to interpret, because they convey ideas that are indiscernible from the words they use. Similarly, jargon and technical language that may be common in the field in question don’t make sense when interpreted. Try to use simple, concise and descriptive language whenever possible, so nothing gets lost in interpretation. If technical terms are necessary to convey an idea, brief your interpreter on said terms ahead of time. 
5. Budget your time– Be sure to allow for the additional time interpretation takes. A meeting that would take half an hour in one language may take an hour or more when interpreted; it’s essentially being held twice. Budgeting your time is key. The more rushed interpretation is, the more likely a mistake is to be made. 

As businesses become more global, it’s all the more important that everyone understands one another. At Access 2 Interpreters, we’re experts in translation, interpretation, and language. We can make sure that every party is on the same page. We offer document translation, voiceover translation services, and interpretation services in the majority of written languages. 

In our educational department, the Access Academy, we offer a variety of training seminars for our clients to learn about our interpretation services. Whether you’re working with an interpreter for the first time, or want to optimize your use of interpretation services, we work with you to help you get the most out of our professionals. From Face-to-Face, to Remote Video interpretation, we can help you determine what services are best for you. 

If you’re interested in learning more about our seminars, interpretation or translation seminars, call us at (614) 221-1414 or send an email to info@access2interpreters.com.

We live in a multimedia world. Information can be read, watched, or listened and you need an interpretation and translation company that can keep up in the multimedia environment. When it comes to translating items such as documentaries, training videos, presentations, and CD recordings, you may need a voiceover or dubbing.

Voiceover

With a Voiceover, audio in the translated language is laid over the existing recording. The voiceover actor’s voice is heard loudly, but the original audio can still be heard in the background. With a Voiceover, there is no need to sync to anyone’s lips. Also, Voiceovers are more narrative, capturing the broader idea of the audio without being interpreted word-for-word. Because the speaker is being interpreted broadly, tone and emotion are not carried over. This is often called UN-style, after the United Nations, and is commonly used for business training and marketing materials.

Dubbing

Dubbing, also called language replacement, is very different from a voiceover. With dubbing, the original speaker’s voice is completely replaced with the new recording. Great care is taken that lips are synchronized, the words are interpreted closely, and the emotion and tone are carried over from the original speaker. A dubbing voice actor may spend hours in the studio with editors and producers as they perfect the match. This type of audio translation is uncommon in business, rather it is used for narrative films and recordings.

Why Do I Need Translation?

Great question. As a business owner or entrepreneur, there are countless opportunities for you to connect with customers and grow your business globally. Promotional video content can be easily shared on YouTube, Facebook, and other social platforms. Reaching an extended audience means you need to have videos available in multiple languages. Not only that, but your Voiceover needs to be done accurately and quickly.

At Access 2 Interpreters, we offer Voiceover Services for audio/visual materials of all kinds. We use a team-oriented approach with multiple levels of checks throughout the translation and voiceover process. We use translators and proofreaders who are native speakers of the target language and have superior knowledge of the source language. Our teamwork approach allows us to take on projects big and small.

Not ready for a Voiceover? Audio Transcription is a great alternative in which we translate your materials into multiple languages to accompany a video or audio recording or be used as subtitles. There’s no excuse to remain a single-language company with your materials and advertising. Call Access 2 Interpreters today for all your Interpretation and Translation needs.

From emails and advertising to websites and blogs, your business does a lot of communicating. When it comes to your written business materials, you could be ignoring a critical market if you do not consider incorporating translation services into your business practices. Open the door of language and enter a global business sphere. Don’t think you have anything that needs translating? Here are some of the most common business items we translate:

Websites

The text on your webpage needs to speak to your company’s brand, values, and services—all while being easily readable. When LEP (Limited English Proficient) readers enter your site, they should have the option to read the page in their native language. Taking the extra step to have a bi- or tri-lingual website means visitors feel welcomed by your company, and they are more likely to hire or choose you. Focus on languages in the neighborhoods and markets you are targeting.

Blogs

Content marketing is one of the strongest ways to build brand value and rapport with consumers, but if your blog is inaccessible to some markets, you could be missing out on connecting with more customers. Blogging is a valuable tool for offering useful and accurate information and as a source of passive income. Having your blogs translated into other languages will expand your traffic and boost your ratings and revenue.

Newsletters

Whether it’s a quick email update or a printed, snail mail-style newsletter, you need to keep in touch with customers. Engagement is key to bringing back clients, which is less expensive than marketing to and onboarding new ones. Translated newsletters will keep clients coming back to your store or business for more.

Pamphlets/Brochures

Your business probably has a pamphlet, leaflet, instruction booklet, menu, or brochure outlining your services, pricing, products, or more. Offering these in multiple languages will help consumers get the correct information because they can easily read and understand it. This is especially important in the travel and tourism industries which consistently market to a global customer.

Flyers/Announcements

People are swayed to buy a product or come to an event by the value of what they’re getting—not the price. Even high-priced items like luxury homes and vehicles are sold because the value of the item is worth what it costs. When a consumer can read about a product or learn about what’s happening at an event in their own language, they are more likely to see the value and be swayed by your marketing.

Forms & Agreements

Any intake forms, contracts, or agreements from your business need to be available in multiple languages for the protection of your consumer and yourself. Forms available only in English may be returned incomplete or incorrectly filled out due to misunderstandings. Consumers are cautious and may not sign agreements or other necessary documents if they can’t understand them fully. Don’t exclude your global customers; have your forms translated.

Financial Documents

Customers want to be sure of what’s happening with their money and should have the opportunity to read all financial documents in their own language. Trade and the movement of goods and money is a global affair. Gaining customers or vendors in global markets necessitates translating documents like invoices, financial forecasts, loan information, and more.

Legal Documents

Legal paperwork is already complicated when it’s in English, but add another language and it can become impossible to understand or be easily miswritten. Perhaps more than anything, legal and binding agreements and paperwork should be translated into multiple languages. This could include user agreements, terms and conditions, or any other legal document or contract.

Medical Information

Health is universal and your patients and/or customers may be LEP readers. Medication dosing information, home care instructions, therapy and drug pamphlets, healthcare records and reports, lab results, appointment reminders—these written communications need accurate translations to ensure all patients are receiving equally great health care.

Physical Signage

The signage around your business should be translated and friendly to a variety of on-location customers. This could include cautionary signage for wet floors or construction areas, bathroom signs, clearly marked emergency exits, rules and hours in public places like pools, libraries, malls, and parks… the list goes on. Although you think it may only be a few words, accurate translation is critical for understanding public signage.

The clear and precise language utilized throughout your business can be captured through the use of human translation services.  Automatic, online, and free translation programs are not always exact in their translation. Don’t rely on Google to translate your webpage or blogs for you. Some brands ended up with terrible misunderstandings when their slogans were automatically translated. These important business documents reflect the professionalism of your company, and you need them to be translated correctly. That’s why you should call on a translations company such as Access 2 Interpreters.

We offer Translation Services for all the documents listed here plus anything else you need. Our specially trained translators and proofreaders are native speakers of the target translation language. They also have superior knowledge of the source language and have obtained degrees in their country of origin or the US. All of our translators adhere to a Translator Code of Ethics and maintain strict confidentiality for our clients.

If you are a business owner, then you need translation services. Email your inquiry or project to translations@access2interpreters.com. We also offer Transcription and Voiceover services for multimedia business videos, presentations, and more. Get your translations performed by professional and reliable translators. Contact A2I today!

Are you one of those people who has tried to learn a language, but can’t seem to become fluent or even remember the vocabulary? Are you someone who believes that learning languages as children is easier and adults are just out of luck? Do you wonder if anyone can learn to speak a foreign language?

Then keep reading.

But first, why should we learn a new language at all? Being bilingual or a polyglot can increase brain power and benefit you at work. Persons who know more than one language have a 5-20% higher salary than monolinguists. Learning languages also opens you to new worlds and cultures.

Now, the science. There are many parts of the brain that control, regulate, and remember different things. During early years, children learning a language will process the information using the side of their brain associated with motor control. Essentially, they are remembering it as a series of breaths and facial movements.

When adults try to learn a language later in life, they process information using their higher cognitive function. Essentially, relying on memory rather than natural motions. This higher cognitive function is something that only develops later in life.

The use of different parts of the brain for learning does not put one group at an advantage over the other. Despite how our brain changes, those changes do not diminish our ability or capacity to learn. Does this mean everyone has an equal natural capacity to learn a language? Not quite.

There are many factors that determine how easy it will be to learn a language. Notice I didn’t say “if you can learn a language.” Everyone can learn a language with enough determination. (More on that later.) Your language learning capacity is about 16% due to your IQ. Another 10% can be attributed directly to your musical abilities. Studies suggest that the largest contributing factor to language learning is the mode in which you learn.

Remember, kids use the motor control section of their brain to comprehend and process a new language. They remember by forming the words with their lips and tongue. Adults rely on memory, the higher cognitive function. This may explain why you can understand a language better than you can speak it. This would lead to the conclusion that, biologically, learning by constant speaking and listening is the best method.

Really, there are many methods of language learning available, and each will have a variable level of success with each person. There is no way to say one language learning style is objectively better than the rest. What works for an auditory learner won’t be effective for a visual learner. Even if they are using the same part of their brain to process the information. Plus, some languages are naturally more difficult to learn, despite your cognitive power.

However, there is still a distinction between learning through immersion and learning through study. Those who focus solely on immersion may pick up a language with their motor function side of the brain because they are constantly trying to speak it.

But using this method may also cause misunderstandings in the grammar and syntax of the language. While pouring over textbooks and vocab cards may help you speak a language better, they are often not the first choice for learning a language for fluency in speaking.

The real answer to the question “can anyone learn a language” is YES! No matter the circumstances, age, or method, with enough determination and practice, absolutely anyone can learn a language. Persevere, stretch yourself, and you’ll find fluency in no time.

Don’t have time to learn a language? Call Access 2 Interpreters for your interpretation and translation needs. Our workers have the best training in the industry to ensure the best service for you. Call today!