Columbus
Interpretation Services
As Ohio’s premier language service provider, A2I delivers professional interpretation in over 240 languages, available 24/7/365. Our rigorously trained interpreters specialize in medical, legal, and social services terminology, bringing expertise and cultural sensitivity to every interaction. Whether you need face-to-face or telephone interpretation, A2I ensures clear, accurate communication when it matters most.
Face-to-Face Interpretation
If you need face-to-face interpretation services, look no further than Access 2 Interpreters. We offer both Scheduled and Emergency Face-to-Face Interpretation Sessions in over 70 languages 24 hours a day, 7 days a week, and 365 days a year.
FACE-TO-FACE INTERPRETATION FAQS
Access offers face-to-face interpretation services in more than 70 languages. If we don’t have an interpreter for your needed language, we will make every effort to recruit and train one to meet your requirements.
Face-to-face interpretation services are available 24 hours a day, 7 days a week, 365 days a year. We offer both scheduled appointments and emergency services to meet your immediate needs.
Our interpreters are trained to work in various settings including:
- Medical facilities and hospitals
- Courtrooms and legal offices
- Social service agencies
- Business meetings
- Government facilities
All our face-to-face interpreters complete mandatory training through Access Academy, which includes specialized instruction in:
- Medical terminology (taught by medical doctors)
- Legal procedures and terminology (taught by licensed attorneys)
- Cultural sensitivity and social services
- Professional ethics and HIPAA compliance
A2I offers training seminars for clients to help you understand what to expect when working with an interpreter. Our interpreters are trained in professional conduct, maintain strict confidentiality, and follow industry standards for accurate and impartial interpretation.
Phone Interpretation Services
Access 2 Interpreters provides robust telephone interpretation services to allow seamless multilingual communication over the phone. They offer scheduled telephone interpretation available 24/7/365 in over 70 languages for pre-arranged calls. For instant over-the-phone interpreting needs, their instantaneous nationwide service provides access to over 240 languages around the clock. Clients can connect to professional interpreters within minutes through Access 2 Interpreters’ dispatch line or schedule telephone sessions in advance via email for added convenience.
On-Demand Phone Interpretation Services
Instantaneous telephone interpretation is a great option when you need an interpreter fast. This interpretation service is available nationwide in over 240 languages 24/7/365.
Scheduled Phone Interpretation Services
We offer Scheduled Telephone Interpretation Services in over 240 languages 24/7/365.
Video Interpretation Services
When an in-person interpreter is not feasible, Access 2 Interpreters’ video remote interpretation (VRI) service is an excellent solution. Their VRI services provide on-demand access to over 40 of the most commonly requested languages, including American Sign Language, 24 hours a day, 7 days a week. For less common languages, they can facilitate VRI sessions Monday-Friday during extended business hours, covering 98% of U.S. language needs. VRI can also be pre-scheduled, with a rapid 40-minute or less response time for urgent situations. All video connections are fully encrypted for privacy and security.
On-Demand Video Interpretation Services
We offer Video Remote Interpreting Services (VRI) in over 40 languages with the most common languages, including American Sign Language (ASL), accessible 24/7/365. Less common languages, covering 98% of all U.S. language requests, are accessible Monday through Friday 8:00 a.m. to 11:00 p.m. EST.
Scheduled Video Interpretation Services
Scheduled Video Remote Interpretation (VRI) Services are available for pre-scheduled and emergency appointments with a response time of forty (40) minutes or less in urgent situations. All connections are fully encrypted.
VIDEO INTERPRETATION FAQS
To ensure high-quality video interpretation sessions, you’ll need a stable internet connection, a device with a camera and microphone (computer, tablet, or smartphone), and adequate lighting for clear visibility. Our customer service team can help you test your setup before your first session.
Our video interpretation service is designed for both scheduled appointments and on-demand needs. For scheduled sessions, we recommend booking at least 24 hours in advance to ensure interpreter availability in your required language. For emergency or immediate needs, please contact our customer service team for current wait times and availability.
All interpreters must complete mandatory training through Access Academy, which includes:
- Ethics and professional conduct
- HIPAA regulations
- Confidentiality protocols
- Industry-specific terminology
- Cultural sensitivity
Candidates must complete:
- A multi-step interview process
- Third-Party Bilingual Capacity Evaluation
- Background checks
- Signed confidentiality and non-disclosure agreements
Yes, interpreters must obtain annual continuing education training to maintain their working relationship with Access.
Training is designed and conducted by:
- Professional educators
- Linguists
- Medical Doctors
- Juris Doctors
- Independent consultants
Each specialized training (medical, legal, etc.) is conducted by experts in that field.