Recently the National Association of Judiciary Interpreters & Translators wrote an article on “The Power of the Inflected Voice.” Inflection is defined as modulation of the voice; change in pitch or tone of voice. NAJIT broached the topic of inflections in an interpreters voice as they render someone else’s words.
According to Body Language University, it has been discovered that 38% of our communications come across through the tone, inflection, and speed of our voices. This startling statistic is one of the very reasons why Access 2 Interpreters takes such great pride in the power of inflected voice.
Access 2 Interpreters has immense experience in the interpretation field. Dealing with so many different clients and projects has allowed for the A2I interpreters to master the importance of nonverbal elements.
“The non-verbal element along with tone of voice is vital during the interpretation process yet overlooked,” stated Access 2 Interpreters CEO Yana Schottenstein. “During our training process we make sure to hone in on the non-verbal element. This is especially important during face-to-face interpretation, which is a big part of our business.”
Janis Palma from NAJIT stated the following in her article. “The human voice can convey emotions without actual words, and as interpreters we cannot always reproduce those nonverbal elements, such as when someone sobs, or laughs; but we can change the pitch of our voice so it is softer when someone cries while testifying, rather than using a shrill—and incongruent—pitch.”
The age old saying, “It’s not what you said, it’s how you said it” refers directly to tone of voice. Access 2 Interpreters clearly knows the importance of inflection during the communication process and makes sure to interpret both the verbal and non-verbal elements for its clients.